Courses
Telehealth Basics and Telehealth Advanced
Course Delivery
Online
Learning Activities
Virtual lectures, discussions and assignments, simulations, and the presentation of a final Telehealth project through Zoom.
Certificate of Program Completion
Certificate of Completion for one course
Telehealth Completion Certificate for completion of both courses
Course Outcomes
The Office of Professional Development and Education Sharks BITE courses prepare health care providers, allied health professionals, and health care organizations to deliver quality Telehealth services to all patients and communities throughout Florida and beyond.
Course Faculty
Brianna Black Kent, Ph.D., RN (ret.)
Debra A. Dixon, RDH, MS, DHSc
Lynn Chevalier, DHSc, MPH (CPH), MS, CSSGB, CPC
Robert McCalla, BS, MSL – Course Coordinator
Course Dates:
Telehealth Basics – June 7, 2021 - July 24, 2021
Telehealth Advanced – Coming Soon
Tuition
Course | Tuition | NSU Affiliate* |
Telehealth Basics | $400 | $280 |
Telehealth Advanced (Fall 2021) | $400 | $280 |
Telehealth Basics & Advanced (Taken consecutively) | $700 | $560 |
*Contact rmccalla@nova.edu with questions you may have.
Registration and Payment: Register and pay for the Telehealth Basics course.
For Additional Information Contact:
Robert McCalla, M.S. Professional Development Manager
Dr. Pallavi Patel College of Health Care Sciences
rmccalla@nova.edu | (954) 262-1378
Course Dates: June 7 - July 24, 2021
Course Cost: $400 NSU Affiliates: $280
Course Format: Canvas, a web-based learning management system, will be utilized for course content and communication
Participation: Each module will require a minimum time commitment of 3 hours weekly. Generally, one hour will be allocated to reading, viewing, and studying; one hour will be dedicated to interacting with other students; and, one hour will be needed to complete assignments, including the development and presentation of the course final project.
Course Assessment: The Telehealth Basics course is Pass/Fail. Participants must complete all the requirements of the six course modules, to receive the course certificate of completion and applicable CEUs.
Module Descriptions:
Module 1: Wading into Telehealth
This module focuses on the history and development of Telemedicine and its evolution into Telehealth. The discussion includes the four types of Telehealth and their applications. The module provides an overview of the use of Telehealth in health care disciplines and professions.
Module 2: Ethical and Cultural Considerations in Telehealth
The focus of this module is the emergent ethical and cultural factors occurring due to the rapid evolution and technological advances in Telehealth. Ethical considerations include meeting the standard of care and providing high-quality service to all patients through Telehealth, regardless of patient and clinician distance. The module explores cultural considerations such as access to technology, age-based differences, language barriers, and family inclusion for best practices in Telehealth delivery.
Module 3: Telehealth Regulatory and Legal Issues
This module introduces key legal, regulatory, and HIPAA requirements required to deliver telehealth services. While Telehealth is 'coming into its own, a uniform legal approach in the provision of telehealth services is lacking. Health care professionals need to understand some of the guiding federal and state regulations and temporary provisions in the 1135 Waiver during the COVID-19 pandemic.
Module 4: Reimbursement and Coding
This module discusses how the coronavirus pandemic has accelerated patient access to health care through the rapid evolution of Telehealth. Medicare and insurance companies make changes to Telehealth coverage policies on an ongoing basis. Telehealth providers, clinicians, and administrative need to know and remain current on the eligible billing codes for Telehealth services reimbursement specific to their state.
Module 5: Quality Metrics and Patient Satisfaction
This module introduces approaches that evaluate Telehealth quality and patient perceptions of Telehealth experiences. Areas of assessment include Telehealth access and utilization, patient outcomes, patient satisfaction, clinician experiences of Telehealth, costs, and cost-effectiveness of Telehealth. Telehealth of the future is now Telehealth today. The continuous and rapid expansion of Telehealth needs quality measures that monitor and ensure the delivery of quality of patient care through technology.
Module 6: Introduction to Telepresence
Module 6 introduces the development of Telepresence through the creation of a virtual space in which patients to feel safe to share their stories with the provider. The module presents integral concepts and skills for practitioners to create an empathetic and engaging virtual environment.
Module 7 Final Project: Putting it All Together!
You are bringing back the knowledge and skills you gained from Telehealth Basics to your health care work setting or clinical practice. For your final project, you need to develop a guide for your colleagues and co-workers who are new to Telehealth. The guide will assist the interprofessional and successful preparation, initiation, and completion of a Telehealth encounter.
The Sharks BITE (Building Innovators of Telehealth Excellence) Telehealth Basics and Telehealth Advances courses are developed for clinicians and students in the Allied Health Professions:
Contact Robert McCalla and explore how the Shark BITES courses fit with your health care profession.
Robert McCalla, M.S.
Professional Development Manager
Dr. Pallavi Patel College of Health Care Sciences
rmccalla@nova.edu | (954) 262-1378
Brianna Black Kent, Ph.D., RN (ret.)
Dr. Kent is an Associate Professor and Assistant Dean of Professional Development and Education for the Dr. Pallavi Patel College of Health Care Sciences (PCHCS). Dr. Kent is the Telehealth course leader.
Debra A. Dixon, RDH, MS, DHSc
Dr. Debra Dixon an Associate Professor and the Director of the Master of Health Science program in the Dr. Pallavi Patel College of Health Care Sciences (PCHCS).
Lynn Chevalier, DHSc, MPH (CPH), MS, CSSGB, CPC
Dr. Lynn Chevalier is an Assistant Professor with the Dr. Pallavi Patel College of Health Care Sciences (PCHCS), Department of Health Science.
Melissa Morris, MSN, RN, CPN, CHSE
Mrs. Morris is the Director of Simulation and Interactive Technologies for the Dr. Pallavi Patel College of Health Care Sciences (PCHCS).
Robert McCalla, MS
Robert McCalla is the Professional Development Manager at the Dr. Pallavi Patel College of Health Care Sciences at Nova Southeastern University (NSU).
Contact Information
Robert McCalla, M.S.
Professional Development Manager
Dr. Pallavi Patel College of Health Care Sciences
rmccalla@nova.edu | (954) 262-1378