Leadership and Management Academy

The PCHCS Leadership and Management course consists of four learning modules developed to promote optimal leadership and management skills through innovative teaching/learning strategies. This course offers both on-campus and online components within one course, with the integration of active learning experiences through case-based and participatory strategies. Each module is facilitated by an instructor who is a content expert, which includes community instructors from a variety of professions. Academy participants will present an aspect of their leadership plans or a case study to an audience at the end of the eight-week period.

Objectives

• Describe the multiple NSU systems and processes that are necessary to navigate for effective management
• Apply key leadership theories and philosophies to academic roles
• Analyze employee and student supervision situations and identify effective solutions from management and leadership perspectives
• Apply ethical approaches to management challenges
• Describe College and departmental strategic planning processes
• Develop leadership and management plans for academic role success
• Explore current literature and evidence related to leadership and management
• Support the core values of Nova Southeastern University in the areas of innovation, opportunity, and academic excellence

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The Conflict Prevention and Management course provides health care professionals and staff with the skills to recognize, prevent, and address conflict constructively and to problem-solve collaboratively. The course offers communication, conflict analysis, and conflict resolution skills in a practice-based approach for administrators, faculty, and staff.

The course is offered in two separate parts. Part 1 is for administrators, faculty, and staff who desire to learn the basics of conflict prevention and management. The content of part 1 will include understanding and recognizing conflict styles, applying effective communication skills, and analyzing the appropriate dispute resolution approach for specific conflict situations.

Part 2 is for administrators, faculty, and staff who already have a basic knowledge of conflict prevention and management and seek to gain practice in the conflict resolution methods of negotiation, coaching, mediation, and arbitration.

Objectives

• Identify each of the five conflict styles in different settings and preferred styles of self and other(s)
• Describe effective communication processes and give original examples of reflective listening, assertion messages, framing, and reframing.
• Recognize conflict and explain how it arises and escalates
• Identify communication barriers and high-risk responses
• Differentiate effective and constructive communication within the consideration of contextual influences
• Apply communication skills of attending, following, and reflective listening, including assertion statements
• Incorporate effective listening and communication strategies with students, colleagues, administration, and others in academic settings
• Assess the influence of gender, culture, power, and relationships in conflict situations
• Compare how meaning is developed through positive and negative frames in conflict situations
• Propose positive frames that shift the perception of conflict situations towards constructive outcomes
• Define parameters of hostility and initiate change in behavior to defuse anger
• Apply the five styles of conflict management to affect a constructive approach to conflict in scenarios involving students, colleagues, administration, and others in academic settings
• Analyze student advising/supervision situations and the strategies needed to successfully manage those opportunities
• Value collaboration/collegiality as attributes important to functioning within the academic setting
• Integrate and emulate professional and institutional core values (e.g., altruism, accountability, integrity) in all aspects of academic interactions

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